Terms of Service

Effective November 13, 2026 · Grindstone Labs, LLC

These Terms of Service (“Terms”) govern your use of the Scormbusters hosted service at scormbusters.com (the “Service”), operated by Grindstone Labs, LLC (“we,” “our,” or “us”). By creating an account, you agree to these Terms; by using the free scan or import preview without one, you agree to the parts named in Section 2A.

These Terms apply to the hosted Service. On-premises Enterprise deployments are governed by the Enterprise license agreement.

1. Accounts and organizations

When you sign up, you create an organization. You are the owner of that organization and are responsible for all activity that occurs under it, including activity by members you invite.

You must be at least 18 years old to create an account. You are responsible for keeping your credentials secure. Notify hello@scormbusters.com immediately if you suspect unauthorized access.

2. What you can do with the Service

You may use the Service to:

• Create, publish, and deliver eLearning courses
• Invite team members and manage learners
• Export courses as SCORM, cmi5, or xAPI packages, or integrate them via LTI
• Use AI-assisted tools to generate and improve course content

You may not use the Service to:

• Publish content that is illegal, fraudulent, or violates the rights of others
• Attempt to access another organization's data
• Reverse-engineer, scrape, or abuse the Service in ways that harm others
• Resell access to the Service without our written permission

2A. Content you upload and our free tools

You may import, upload, scan or preview only content you own or are authorized to use for that purpose, including through the free scan and import preview, which you may use without an account and by using them accept this Section and Sections 10, 11 and 13. Do not scan or extract content from a third party's site unless its terms allow it. You will defend and indemnify us against third-party claims arising from content you submit.

To report infringement, send a notice to hello@scormbusters.com with the information required by 17 U.S.C. §512(c)(3); we remove infringing content promptly and terminate repeat infringers.

3. Your content

You own everything you create. By using the Service, you grant us a limited license to store and process your content solely to operate the Service. We will not sell your content or use it to train AI models.

You are responsible for ensuring your content complies with applicable laws and does not infringe third-party rights. Content created in your organization through automated or AI-assisted means (see Sections 6 and 7) is your content under this section.

4. Plans and payment

The Service is offered on the plans described on the pricing page — currently Designer (a single author), Studio (a team of authors, priced per organization), and Enterprise (a custom agreement). Learners and reviewers are not charged for on any plan. Paid plans are billed monthly or annually via Stripe.

Trial. A first Designer or Studio subscription starts with a 14-day free trial, once per organization. A card is required; you are not charged during the trial and we email you before it ends. Cancel before then and you pay nothing; otherwise the subscription starts at the price shown at checkout. The trial includes 3 migrations in total.

Imports and migrations. Importing and previewing are not charged, subject to a fair-use limit of 50 imports a month on Designer and 200 on Studio. A migration is counted once per imported course, the first time it is exported in any format (including the project export and print view) or published. Later exports, and courses created in Scormbusters, never count. The monthly allowance (UTC calendar month, no carry-over) is used first, then credits. Deleting a course does not return its migration.

Annual Studio Rise offer. In the first 60 days of a paid annual Studio subscription, courses imported from Rise 360 do not count as migrations; once per organization, not during a trial.

Credits. Credits are prepaid, one per migration, and do not expire while your organization exists. They end if the organization is deleted or terminated for breach. Credits included in a Library Pass expire at the end of its term.

Invoiced purchases (including Library Passes) are governed by the signed Order Form, which prevails over this Section; pre-printed purchase-order terms do not apply.

Refunds. Subscription fees are non-refundable; canceling takes effect at the end of the paid period. Unused credits bought in the last 14 days are refunded on request and removed. This does not limit rights you have by law.

Taxes. Prices are in USD and exclude sales tax, VAT and similar taxes, which we add where required. Business customers give a valid tax ID where reverse charge applies.

We reserve the right to change pricing with 30 days' notice to existing subscribers. Price changes take effect at your next renewal.

Any discount we agree with you is granted on the basis you describe to us. We may ask you to confirm that basis annually and end a discount prospectively if it no longer applies.

5. Cancellation and termination

You can cancel your subscription at any time from Settings → Plan & Billing. Your subscription remains active until the end of the paid period. After it ends, or a trial ends without one, your organization becomes read-only and cannot edit, publish, create or import courses, or invite members; for at least 90days you can view your content and export, in every format, every course built in Scormbusters and every imported course already counted as a migration; exporting an imported course never counted needs a credit (Section 4). After that we may delete the organization's content, emailing the owner at least 30 days first. Subscribing again restores full access. Exported packages do not contact the Service and keep working in your LMS.

We may suspend or terminate accounts that violate these Terms. We will give reasonable notice unless the violation poses an immediate risk. Upon termination for violation, you can export your content for 30 days.

6. AI features

The Service makes no AI calls of its own and stores no AI model keys. AI assistance comes from an assistant you choose and connect (for example over the Model Context Protocol), acting on your behalf with your permissions. Your use of that assistant is governed by its provider's terms, and the provider bills you directly — we never resell or mark up inference, and AI is optional. You are responsible for reviewing AI-generated content before publishing it and for its compliance with Section 2. We never use your content to train AI models.

7. API keys and automated access

The Service exposes a REST API and an MCP (Model Context Protocol) server, authenticated by organization API keys. API keys are organization credentials: your organization is responsible for everything done with them, including actions taken by AI agents or third-party LLM clients you connect. Keys can be revoked by your organization at any time, and by us in response to abuse.

We may rate-limit or suspend automated access that degrades the Service for others. Third-party clients (Claude, ChatGPT, Codex, or any other MCP client) are not our products; their behavior and terms are between you and their vendors.

8. Service availability

We aim for high availability but do not guarantee uninterrupted service, and support is provided on a best-effort basis. Enterprise customers may enter a separately negotiated agreement (including a service-level agreement); where its terms conflict with these Terms, the negotiated agreement controls.

We will give reasonable advance notice of planned maintenance that affects the Service.

9. Privacy and data processing

Our Privacy Policy explains how we collect, use, and protect your data. It is incorporated into these Terms by reference.

For course content and learner data we act as your organization's processor. Our Data Processing Agreement is available to every paying customer on request from hello@scormbusters.com; once signed, it forms part of these Terms. Our subprocessors are listed at /subprocessors.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

10A. Accessibility

The Service provides features and automated checks that help authors meet WCAG 2.1 AA. Whether a course conforms depends on its content and on testing by people. We do not warrant that any course, export or the Service conforms to WCAG or any law; our current evidence is at /accessibility-conformance.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Grindstone Labs, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND US$100.

12. Changes to these Terms

We may update these Terms. For material changes, we'll notify you by email and/or an in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes will be resolved in the competent courts of the State of Delaware, USA.

14. General

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or to a successor to our business or the Service, and will tell you if we do.

Notices.We send notices to your organization owner's email address or in the Service; you send notices to hello@scormbusters.com. An email notice is given when it is sent.

Entire agreement. These Terms, the Privacy Policy, any Data Processing Agreement and any signed Order Form are the whole agreement between us about the Service and replace any earlier understanding about it.

Force majeure. Neither of us is liable for a delay or failure caused by events beyond reasonable control, such as outages of our hosting providers, natural disasters, war or government action. This does not excuse paying fees already due.

Severability. If a provision is found unenforceable, it is limited to the minimum extent necessary and the rest of these Terms stay in effect. Not enforcing a provision is not a waiver.

Exported packages.Runtime files in exported packages are licensed to you under the MIT License (LICENSE-EXCEPTIONS), as each file's header states.

15. Contact

Questions about these Terms? Contact hello@scormbusters.com.

Grindstone Labs, LLC · 1111B South Governors Avenue, Dover, DE 19904, USA