Understanding Your Analytics Dashboard

The top of the Analytics page shows four cards for the selected course and period:

• Unique learners: people with at least one learning event
• Course completions: course sessions finished
• Avg score: the average score across every question answered
• Completion rate: of the learners who started a course in the period, the share who finished it

Use the Course dropdown (default: All courses) and the Period dropdown (Last 7, 14, 30 or 90 days; default 30). Every card, chart and table on the page updates together.

A daily bar chart of learning events over the selected period. Hover over a bar to see that day's count. Spikes usually line up with launches and reminders; long flat stretches are worth a nudge to learners.

A table of courses with their completions and average score in the period. A course with plenty of completions but a low average score is a good candidate for revision.

Block engagement heatmap: pick a lesson to see how learners engaged with each of its blocks.

Drop-off by lesson: for each lesson, how many learners started it, how many completed it and the drop-off between the two. Lessons with more than 50% drop-off are highlighted. Start with the biggest drop: open that lesson, go through it as a learner and look for length, confusing content, a hard quiz or broken media.

Team View shows learner activity by group, and Advanced Reports has learner transcripts, question analysis and time on task. Both are linked from the top of the Analytics page.