Team Roles and Permissions
What Owners, Admins, Members and Viewers (learners) can do, how one person works in several workspaces, how to hand over ownership or remove someone, and how to restrict a course to assigned authors.
Last updated 5 min read
Owner
Every workspace has exactly one Owner — at first, the person who created it. Only the Owner can change other people's roles (Settings → Team, the role dropdown on each member) and invite Admins. The Owner cannot be removed or demoted; to step down, hand ownership to someone else (below).
Admin
Admins run the workspace day to day. They can invite Members and Viewers, remove anyone except the Owner, enroll learners, manage plan and billing, configure integrations (LTI, xAPI, API keys and webhooks), read the Audit Log, and edit every course, including restricted ones. They cannot change roles.
Member
Members are authors. They can create courses, edit every course in the workspace that isn't restricted to other authors, use the question bank, and open any course without being enrolled so they can test it. They cannot enroll learners, manage the team, configure integrations or read the Audit Log.
Viewer — the learner role
Viewers are learners. They can open only the courses they are enrolled in (individually or through a group), track their own progress, and earn certificates. They cannot create or edit content, see other learners' data, or reach any settings — the authoring environment is closed to them at the database level, not just hidden in the UI.
Viewers are free and unlimited on every plan and never count against your author seats, so enrolling your whole company costs nothing extra. Owners, Admins and Members each take a seat, as do pending invites for those roles.
One person, several workspaces
One account can belong to several workspaces — a contractor working for two clients, say — with a different role in each. Accepting an invite adds that workspace to your account; the workspaces you already belong to stay yours.
You work in one workspace at a time. When you belong to more than one, your account menu (top right) lists them; choose one to switch. Courses, settings, the team page and billing always show the workspace you're in. Someone who belongs to two workspaces takes a seat in each one where they author.
Tip: Personal tokens and connected AI assistants belong to the workspace they were created in. Switching workspace in the browser doesn't move them; create a separate token or connection in each workspace you want an assistant to work in.
Transferring ownership
The Owner can hand the workspace to one of its Admins or Members: Settings → Team, Make owner on that person's row. A confirmation names who will become Owner. The new Owner takes over role changes; the previous Owner becomes an Admin. The plan, billing and every course stay with the workspace — nothing moves.
Removing someone, or leaving
Owners and Admins remove a member from Settings → Team. Removal is immediate: the person loses access to the workspace's courses, and any personal tokens or connected apps they set up for it stop working. If it was the workspace they were working in, they're moved to another of their workspaces, or — with none left — shown a page where they can create their own workspace (which starts the usual trial) or ask for an invite. Courses they built stay with the workspace.
Anyone but the Owner can leave a workspace themselves from the bottom of Settings → Team. The Owner transfers ownership first.
Part of the documentation: Teams & billing.
Found something here that does not match what the product does? That is a bug in the guide — see all guides or tell us from the Help Center.